With Auto Pay, the amount of your electric bill is automatically withdrawn from your bank account each month on the bill due date. Auto Pay makes it so you never have to worry about paying your bill on time.
Auto Pay takes effect immediately, withdrawing payment on the payment due date listed on your bill. If the current bill’s due date has already passed, the payment will be withdrawn from the bank immediately, posting to your Idaho Power account the next business day.
If you sign up for Auto Pay and your account has a past due balance, our system will request an Auto Pay payment for the past due amount the next business day. Following that, your bill would then be auto withdrawn on your current bill’s due date.
The Auto Pay deduction will be listed on your monthly bank statement as “IDAPOWER.” You also will receive a confirmation email, and the payment will be reflected on your next Idaho Power bill.
Auto Pay can be canceled up to 5 a.m. Mountain Time on the due date. After this time, the payment will be sent to the bank and cannot be stopped. Just as if you were paying by check, a $20 returned payment fee will be applied to your Idaho Power account if there are insufficient funds. Your bank may charge you additional fees.
Yes, unless you are signed up for Paperless Billing. Paperless Billing and Auto Pay are recommended for maximum convenience. The upcoming date and amount of the automatic payments will be printed on the bill, so you’ll know exactly how much will be deducted and when. A reminder email, with the scheduled payment date and amount, will be sent two business days prior to the due date.
Yes, you can make a one-time payment anytime, even if you’re set up for Auto Pay. Note: If you make a one-time payment near your Auto Pay due date, your automatic payment may have already begun processing. This can result in a duplicate payment. If a duplicate payment occurs, your next Auto Pay will be skipped.
If you schedule a one-time payment for the full balance, your monthly Auto Pay withdrawal will be skipped. If you are making a partial payment with your one-time payment, your Auto Pay payment for the remaining balance will be withdrawn on the regularly scheduled due date or after the one-time payment processes, whichever comes later.
Preferred Pay has changed to Auto Pay. To cancel Preferred Pay, please call our Customer Care Team at 208-388-2323 or 1-800-488-6151 (outside the Treasure Valley). Or write to us at P.O. Box 7866, Boise, ID 83707 and include the date you’d like to cancel (30 days notice is preferred), your account number, your name and address.
